Secure payment
Welcome to our secure payment page, where your shopping experience is our top priority. At Zayah Couture, we understand the importance of safeguarding your personal and financial information. That's why we have implemented robust security measures to ensure that your transactions are safe and protected.
When you proceed to our secure payment page, you can shop with confidence, knowing that we utilize industry-leading encryption technology. This advanced encryption guarantees that all your sensitive data, such as credit card details, remains confidential and inaccessible to unauthorized parties.
To further enhance security, we have partnered with trusted and reputable payment processors to handle your transactions. These partners employ rigorous security protocols and maintain strict compliance with industry standards, ensuring the integrity of your payment information.
Our online payments are processed by PayPal.
To further protect your information, we do not store your payment details on our servers. Once your transaction is complete, your payment information is securely encrypted and transmitted to the payment processor for processing. This extra layer of security ensures that your sensitive data remains safe even in the unlikely event of a security breach.
At Zayah Couture, your peace of mind is of utmost importance to us. We are committed to providing a secure and seamless payment experience so that you can focus on enjoying the latest fashion trends without worrying about the safety of your personal information.
Currencies:
Payments, as well as refunds are invoiced in Euro (EUR).
Payments:
We accept the following credit cards and debit cards: Visa, Mastercard, American Express & also payment methods provided by PayPal, GiroPay, Bancontact and eps transfer.
Possible transfer fees, as well as bank service fees, might be charged. Transaction fees that are charged by the bank will not be refunded by Zayah Couture.
Please enter your card details on our payment site. Zayah Couture uses state-of-the-art server security software with SSL encryption, which provides the safe and bug-proof transmission of your card details.
Verification process for credit card payments:
To make your online payments even more secure, regulations around bank account security came into effect as part of the EU Payment Services Directive (PSD2).
The PSD2 protects your credit card details with a process called 2-factor authentication, which requires that you verify your identity. Please find more information about the PSD2 at ecb.europa.eu.
Banks are required to implement 2-factor authentication for online payments above a certain order value. If you are experiencing any trouble with credit card payments, we recommend you check with your bank to confirm if your card is already registered for 2-factor authentication. If you are not yet registered, your bank should instruct you on how to do so.
Kindly note that, depending on your bank, you may have the option to add Zayah Couture to your list of trusted shops, which would ensure future purchases with us would not require additional verification. Please contact your bank for further information.
Payments by Visa or Mastercard:
The system recognizes whether or not the credit card is registered on the 3-D security programs Verified by Visa or Mastercard SecureCode.
These are security systems that have been developed to ensure that the registered card holder and the registered online retailer (Zayah Couture) are involved in the transaction. If your card is part of the 3-D Secure Program, a pop-up window will appear, asking you to enter your password when making a purchase online. This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected). Transactions can only be made by entering the correct password.
For more information about the credit card security systems, please see:
Mastercard SecureCode or Verified by Visa
Payments by American Express:
The system recognizes whether the shipping address is identical to the address that has been provided to American Express as the billing address (Amex address verification system). If the address is not identical, you will be asked to provide a different shipping address in a separate email. Your shipment will not be dispatched until the authentication was successful.
Payments by Paypal:
Please select "PayPal" as your payment method and you will be redirected to the PayPal site automatically. If you have an existing PayPal account, you can log in using your user data to confirm the payment. If you do not have a PayPal account, you can register and proceed with the payment. Refunds from returns will be booked onto the registered PayPal account.
Shop confidently on our secure payment page, knowing that we have taken every precaution to protect your privacy and ensure the security of your online transactions. Thank you for choosing Zayah Couture, where your satisfaction and security are our top priorities.
Please note that while we strive to provide the highest level of security, it is essential for you to also take necessary precautions on your end, such as using strong passwords, keeping your devices secure, and regularly monitoring your financial statements.
If you have any questions or concerns about our secure payment page, please feel free to contact our customer support team, who will be more than happy to assist you.
Happy shopping!
