Faq
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Made-to-measure products in fashion are garments or accessories that are custom-made to fit an individual's specific measurements and preferences. They are tailored to provide a perfect fit and a unique style for each customer.
Ready-to-wear clothing is mass-produced in standard sizes, while made-to-measure products are crafted according to the customer's individual measurements and style choices. Made-to-measure offers a higher level of customization and fit precision.
We typically require measurements for the chest/bust, waist, hips, shoulders, sleeve length and your height. For accessories, such as belts, we may ask for specific measurements as well.
We provide detailed measurement guides and tutorials to help you accurately measure yourself. You can also seek assistance from a local tailor or professional for precise measurements.
The production time for made-to-measure products varies depending on the complexity and demand. On average, it may take between 2 to 7 days for your custom item to be completed and shipped to you.
Since these products are tailored to your specific measurements and preferences, we do not accept returns or exchanges unless there is a manufacturing defect. We strongly recommend reviewing your measurements and design choices carefully before placing your order.
You can make changes or cancel your order within 48 hours of placing it. After that period, production may have already begun, and modifications may not be possible. Please contact us as soon as possible if you need to make changes.
To place an order, simply select the product you desire, fill in the dimensions: Bust-Waist-Hip & Height in the "Product customization" & save your customization before adding the product to the cart.
Absolutely! Many customers choose our made-to-measure services for weddings, proms, and other special occasions. We can work with you to create the perfect outfit for your memorable event.
Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location. You can check the shipping options during the checkout process or you can contact us on WhatsApp,Telegram or Viber +40754 420 022 & email contact@zayahcouture.com.
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and, in some cases, bank transfers. You can choose the payment option that best suits your preference during the checkout process.
Yes, your payment information is securely processed through industry-standard encryption protocols. We take your privacy and security seriously and implement measures to protect your data during transactions.
Currently, we do not offer financing or installment payment options. However, you can explore third-party financing options, such as credit card installment plans, to make your purchase more manageable.
Your payment will be processed at the time you place your order.
We occasionally offer promotions and discounts on our made-to-measure products. Be sure to subscribe to our newsletter or check our website regularly for updates on any ongoing offers.
We occasionally offer promotions and discounts on our made-to-measure products. Be sure to subscribe to our newsletter or check our website regularly for updates on any ongoing offers.
There is no minimum order value for made-to-measure products. You can place an order for any custom item regardless of its price.
The default currency for payment on our website is Euro. However, you may have the option to select a different currency during the checkout process if applicable.
International orders may be subject to customs duties, taxes, or fees imposed by your country's customs authorities. These charges are the responsibility of the customer and are not included in the product's price or shipping cost.
Yes, you will receive a payment receipt or invoice via email once your order is successfully processed. Please keep this document for your records and reference.
You can contact our customer support team through our website's "Contact Us" page, where you'll find our email address and phone number. We're here to assist you with any additional questions or concerns.
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